Effective Date: [14/05/25]
Last Updated: [14/05/25]
At Gouri Textile, we are committed to delivering your products quickly, safely, and efficiently. This Shipping Policy outlines our shipping process, timeframes, and charges to help you understand what to expect when ordering from us.
1. Order Processing Time
- All orders are processed within 2 to 3 business days after the order is placed and payment is confirmed.
- Orders are not processed, shipped, or delivered on Sundays or public holidays.
If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email or phone.
2. Shipping & Delivery Time
- Once dispatched, the estimated delivery (transit) time is 4 to 7 business days, depending on your location.
- You will receive a tracking number via email or SMS once your order has been shipped.
3. Shipping Charges
- Free Shipping is available on all orders above ₹499.
- For orders below ₹499, a nominal shipping charge will be applied at checkout (visible before payment confirmation).
4. Shipping Partner
All our orders are shipped through our trusted logistics partner:
Delhivery – One of India’s leading shipping and logistics companies, ensuring safe and timely delivery.
5. Service Areas
We currently deliver across most locations in India. If your address falls in a non-serviceable pin code or remote area, we will notify you after order placement and issue a refund if needed.
6. Order Tracking
Once your order is shipped, you will receive:
- A tracking link via SMS/email
- Live updates on your shipment status
You can also track your order directly using your tracking ID at: https://www.delhivery.com
7. Delayed or Lost Shipments
While we aim to deliver on time, delays may occur due to external factors like weather, strikes, or courier network issues. If your order is significantly delayed or lost in transit, please contact us for support.
8. Contact Us
For shipping inquiries or issues, contact our support team:
Gouri Textile (Sarita Creation)
📧 Email: official.gouritextile@gmail.com
📞 Phone: +91 93633 48466
🌐 Website: https://gouritextile.com
